All of our guards are given state-of-the-art reporting apps in order for them to provide the most current information to our customers in real-time. They’re educated to provide pictures in real-time; when they upload the images, not only are they readily available for Direct Guard staff to view, but Direct Guard Services also provides access to our clients to have the ability to see all reports at any time.
Our sales staff will aid in defining your needs and requirements for security guard services. This will enable our scheduling team to place the most effective, suited security guard at your site to meet your particular needs.
All of our security guards are thorough with their own reporting. Reporting includes pictures and follow-up as needed. All Direct Guard Services supervisors are in communication with our security guards to confirm that the needs of our customers are consistently being met while being available to answer any questions that our security guards may have.
We work hard to guarantee that we function as a well-ventilated system while providing the best service possible. Our operations team works hand in hand with the guards, in addition to the clients, to substantiate that all of the needs are met, as well as all reporting is being done to make sure that our clients can find a way to handle situations as they arise, instead of after the fact.
We make it our duty to provide highly capable and thoroughly trained security guards to ensure we offer the very best service possible to our clients and partners. We make sure our guards have been trained as if they are safeguarding our private property. Our clients and partners are seen as an extended part of our family. Providing excellent customer care is of the utmost value to our entire team. Thank you for putting your confidence in TruGuard to provide you with the very best service possible.
As part of our specialized services, you can expect the Direct Guard Services reporting app that’ll enroll real-time digital reporting so clients, like you, can have personalized use of it. Your account manager will work with you to help with getting you get set up with our online service.