Our Process

Phase 1: Consultation & Customization

First, you may meet with your sales team to discuss all your needs and concerns. Once you’ve signed your service contract our operations team will coordinate with your organization to walk the premises of your property and develop informative post orders specifically designed for the needs and requirements of your organization.

Phase 2: Specialized Guard Matching

Our recruiting team will go over the post orders and will make sure to match you with a security guard that is best suited to meet the needs of your property. Once a security guard is matched our scheduling managers will see to it that your security guard is on schedule for your specific site.

Phase 3: Real-Time Field Supervision

Our field supervisors, operations managers, and dispatch team will maintain communication with your security guard to answer any questions they may have. Our dispatch team remains in constant communication with our guards and vehicle patrol services. Dispatch is always available to aid and work to achieve a common goal of reliable service.

Phase 4: Billing & Account Verification

Our billing staff will then take account and verify the hours worked and bill for your security guard. The billing team is always readily available for any questions that you may have. Once billed and the payment is received, it’s applied to your account.